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Legal Intake Solutions from Intake Academy

We Provide Legal Intake Training, Coaching and Tools to Help Law Firms Maximize Every Telephone Intake Inquiry.

Intake Academy™ offers strategies and training for intake specialists, lawyers, paralegals, call center agents, receptionists, and business owners to grow their firm by converting more callers to qualified cases, rapidly qualify good cases and transform unqualified prospects to advocates for your firm, whether you’re able to handle their case or not. You’ll discover how to cement relationships with more of your ideal clients, get them to commit to you, and send you more referrals than you ever thought possible. These strategies are revealed every month to our clients, at live training workshops and through offline and online resources so you can get started immediately. If you want to get the strategies you need to make the most of your marketing and advertising dollars, plus develop a team of intake specialists who convert MORE qualified case opportunities and build meaningful relationships with prospective clients, then the Intake Academy™ is the place for you.


The Real Role of Your Legal Intake Team

screenshot from video about Legal Intake, click to play
Chris Mullins

Chris Mullins, CEO of Mullins Media Group, LLC, has helped hundreds of companies improve their use of the telephone through mystery call shopping, script review and staff coaching.

Chris Mullins

Phone Calls + Great Intake = More Cases

Start Optimizing! Increase the return on your investment

I recently hired Chris to ghost call my own firm, just to make sure my phones were actually being answered the way I thought they should be answered. The process of working with Chris to get the calls done was painless…the follow up call with Chris where we “dissected” the calls was somewhat painful. Turns out we had more training to do.

Chris to the rescue. Her system makes it easy for any lawyer (or business owner) to easily get their staff not only trained once but reinforced on that training frequently.

I highly recommend the Intake Academy.

- Benjamin W. Glass, III -
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New Book Coming Soon!

“In personal injury law, the intake specialist is crucial to my success. But when I was faced with the challenging task of starting my new law practice, I was tempted to take the easy way out by hiring a…”

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-Attorney John Fisher, John H. Fisher, P.C.